In the evolving landscape of digital marketing, simply deploying generative AI tools is fast becoming table stakes. The next frontier is agentic marketing—the use of autonomous, goal-driven AI agents that don’t just assist, but act, decide, and engage on behalf of the brand. In other words, it’s not just AI doing tasks; it’s AI owning interactions, workflows, decisions and outcomes.
In 2025, consumers expect more than just a “Hi [First Name]” in an email. They expect a seamless, relevant, and emotionally intelligent experience—across every touchpoint. But how do you do that at scale, without burning out your team or sounding like a robot?
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